The list below is not intended to be all-inclusive, but is rather to answer frequently asked questions. This list is subject to change per IRS rulings or interpretation changes. If you have questions about a Flexible Spending Account claim, call the toll-free number of the Aetna Life Insurance Company claim center that services your employer. The toll-free customer service number can be obtained by contacting your company's employee benefits department.
Eligible Medical Expenses for Reimbursement
Acne treatment
Allergy relief (oral medications, nasal sprays and patches, etc.)
Hair care (color, shampoo, conditioner, brushes, hair-loss products e.g.,Rogaine)
Homeopathic medicines
Homeopathic medicines prescribed by a doctor.*
Nail care and personal grooming items (scissors, nail files, etc.)
Nutritional and dietary supplements (bars, milkshakes, power drinks, Pedialyte, etc.)
Supplements prescribed by a doctor.*
Personal hygiene (deodorant, soap, body powder, shaving cream, razors, feminine care, sanitary products)
Routine dental care (toothpaste, toothbrush, electric toothbrush, floss, mouthwash including antibacterial mouthwash and fluoride rinse, breath strips, teeth-whitening)
Skin care (sun block, skin and body moisturizing lotion, lip balm, etc.)
Sleep aids (oral medications, snoring strips, stimulants, etc.)
Sleep aids prescribed by a doctor.*
Vitamins
Vitamins prescribed by a doctor.*
Weight-reduction aids (Slimfast, appetite suppressants, water-retention products, etc.)
Weight-reduction products prescribed by a doctor.*
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