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Aetna Frequently Asked Questions (FAQs)
FSA Funds
No. The IRS regulations surrounding FSA plans do not allow for the accounts to be interest bearing or invested in any fashion. The objective of your FSA is to provide you savings in the form of reducing your taxable income and can mean savings of between 20 to 50 percent on eligible services and expenses. You can then take those savings and have some fun! Yes. You will have access to the Aetna Navigator self-service member website, available 24 hours a day, 7 days a week, wherever you have Internet access. You will be able to view payment information, including amount awaiting payment, next payment date and minimum payment amounts, at www.aetna.com. In addition, you can use the Aetna Voice Advantage® interactive voice response system on our toll-free Member Services line, available 24 hours a day, 7 days a week for up-to-date payment information, claim submission deadlines and account balances.
Aetna is the brand name used for products and services provided by one or more of the Aetna group of subsidiary companies. FSA plans are administered by Aetna Life Insurance Company. This material is for informational purposes only. While this material is believed to be accurate as of the print date, it is subject to change.
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FAQ Topics
FSA Savings Calculator
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