Need help?

If you need:

  • Additional training
  • Have questions regarding the eEnrollment application and/ or the eBilling application
  • Encountering technical problems

Please call one of the following toll-free numbers:

  • Member Support = 866-910-9894
  • Administrators and Brokers = 866-910-9895 (Small Group)
  • Administrator and Broker Support = 866-775-7042 (Mid-market)
  • eBilling Number = 866-821-6610 (Mid-market)

Administrators Only: Registration or Manage User Questions

Customer Support: 1-800-237-7476 Available Monday through Friday 8:00am - 6:00pm

If you have a benefit related question, please call one of the numbers below.

 

Region Toll-Free Number Hours of Operation
Northeast  888-287-4295 8:00 a.m. – 5:00 p.m. EST
MidAtlantic  888-287-4206 8:00 a.m. – 5:00 p.m. EST
Southwest 866-899-4379 8:00 a.m. – 5:00 p.m. CST
West 877-249-7235 8:00 a.m. – 5:00 p.m. PST
Northcentral  888-380-7821  8:00 a.m. – 5:00 p.m. EST
Southeast 888-422-2128 8:00 a.m. – 5:00 p.m. EST