Overview | Our Preparations | Helping Your Employee | FAQs | Resources


Will avian flu become a pandemic? Will some other, less-publicized disease emerge as a threat instead? If a pandemic emerges, will it be mild or severe? Scientists truly do not know - yet everyone acknowledges the need to prepare for the potential human, social and business impact of a flu pandemic.

Aetna has a longstanding commitment to business continuity planning and crisis response. As evidence of our commitment to pandemic preparedness, Aetna established a dedicated team coordinating all pandemic-related activities along with a steering committee of senior leaders reporting directly to our CEO Ron Williams. The planning team has been working with employees throughout the company who serve our members, health care professionals, plan sponsors and producers to develop policies and enhance our business continuity plans for a pandemic.

Aetna has plans in place to deal with a pandemic situation and to continue to serve your Aetna plan members. We understand that the services we provide are critical to our plan sponsors and members, particularly during a health care crisis. That's why we believe it's important to share with you insight into how we are preparing for a pandemic. This overview includes:

• Our plans to continue our business operations during and following a pandemic, including our readiness to change coverage or other policies as needed
  
  
• Educational information you can share with your employees , including an online training course 
  
  
• Answers to common questions plan sponsors are asking related to our pandemic response
  
  
• Where you can go for more information