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Aetna
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National Accounts
3000+ eligible employees


An efficient way to manage and bill any employee you identify who receives benefits from your fully insured or self-insured plan.

Group Plan Sponsor Services Billing and Administration

Who it supports
  • Large National and Global Corporations
  • Federal Governmental Agencies
  • State and Local Governmental Agencies
  • Labor Organizations and Entities
  • Association and Affinity Organizations
What you can gain
  • Coordinated billing and plan administration for fully or self-insured customers
  • Single carrier for all product offerings
  • Coordination with Third Party Administrators (TPA)
  • Lower clerical expenses
  • Reduced claim exposure
  • Increased accuracy in employee data processing
  • Efficient handling of status changes
What we offer
  • Billing administration for active employees and Cobra-enrollees
  • Collection of premiums and fees
  • Dedicated account manager to assist with administration and answer your questions
  • Easy-to-understand reports for both customers and TPAs
Optional services:
  • Disease Management programs
  • Behavioral Health and Employee Assistance programs
  • Wellness programs
  • Self-billing
  • Electronic payment options


Individual Billing and Administration (IBA)

Who it supports
  • COBRA continuees
  • Retirees
  • Surviving spouses
  • Employees on leave or medical continuation
What you can gain
  • Simplified COBRA and special plan/retiree billing
  • Lower clerical expenses
  • Reduced claim exposure
  • Increased accuracy in employee data processing
  • Efficient handling of status changes
What we offer
  • Billing administration
  • Collection of individual premiums
  • Member eligibility data maintenance
  • Dissemination of funds to customers and carriers (including non-Aetna carriers)
  • Dedicated account manager to assist with administration and answer your questions
  • Easy-to-understand reports for both customers and carriers
  • Secure website and interactive voice response for our members
Optional services:
  • COBRA notification
  • HIPAA services
  • COBRA general (new hire) notices
  • EFT (Electronic Funds Transfer) -- payment option available to non-COBRA members
  • COBRA open enrollment coordination and mailing
For more information about Individual Billing Administration from Aetna, call your local Aetna representative.
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