National Accounts
3000+ eligible employees
An efficient way to manage and bill any employee you identify who receives benefits from your fully insured or self-insured plan.
Group Plan Sponsor Services Billing and Administration
Who it supports
- Large National and Global Corporations
- Federal Governmental Agencies
- State and Local Governmental Agencies
- Labor Organizations and Entities
- Association and Affinity Organizations
What you can gain
- Coordinated billing and plan administration for fully or self-insured customers
- Single carrier for all product offerings
- Coordination with Third Party Administrators (TPA)
- Lower clerical expenses
- Reduced claim exposure
- Increased accuracy in employee data processing
- Efficient handling of status changes
What we offer
- Billing administration for active employees and Cobra-enrollees
- Collection of premiums and fees
- Dedicated account manager to assist with administration and answer your questions
- Easy-to-understand reports for both customers and TPAs
Optional services:
- Disease Management programs
- Behavioral Health and Employee Assistance programs
- Wellness programs
- Self-billing
- Electronic payment options
Individual Billing and Administration (IBA)
Who it supports
- COBRA continuees
- Retirees
- Surviving spouses
- Employees on leave or medical continuation
What you can gain
- Simplified COBRA and special plan/retiree billing
- Lower clerical expenses
- Reduced claim exposure
- Increased accuracy in employee data processing
- Efficient handling of status changes
What we offer
- Billing administration
- Collection of individual premiums
- Member eligibility data maintenance
- Dissemination of funds to customers and carriers (including non-Aetna carriers)
- Dedicated account manager to assist with administration and answer your questions
- Easy-to-understand reports for both customers and carriers
- Secure website and interactive voice response for our members
Optional services:
- COBRA notification
- HIPAA services
- COBRA general (new hire) notices
- EFT (Electronic Funds Transfer) -- payment option available to non-COBRA members
- COBRA open enrollment coordination and mailing
For more information about Individual Billing Administration from Aetna, call your local Aetna representative.
