Middle Market
51-3000 eligible employees
An efficient way to manage and bill any off-payroll employee you identify who receives benefits from your group plan.
Individual Billing and Administration (IBA)
Who it supports
- COBRA continuees
- retirees
- surviving spouses
- employees on leave or medical continuation
What you gain
- Simplified COBRA and special plan/retiree billing
- Lower clerical expenses
- Faster claims handling
- Increased accuracy in employee data processing
- More efficient handling of status changes
What we offer
- Billing administration
- Collection of individual premiums
- Member eligibility data maintenance
- Dissemination of funds to customers and carriers (including non-Aetna carriers)
- Dedicated account manager to assist with administration and answer your questions
- Easy-to-understand reports for both customers and carriers
- Secure website and interactive voice response for our members
Optional services:
- COBRA notification
- HIPAA services
- COBRA general (new hire) notices
- EFT (Electronic Funds Transfer) -- payment option available to non-COBRA members
- COBRA open enrollment coordination and mailing
For more information about Individual Billing Administration from Aetna, call your local Aetna representative.
