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Why Register?

  • Manage health, life and disability benefits
  • View reports
  • Get forms and plan information
  • Contact your account team
To register, contact your Aetna representative

Billing

An efficient way to manage and bill any employee you identify who receives benefits from your fully insured or self-insured plan.

Group Plan Sponsor Services Billing and Administration 

Who it supports

  • Large National and Global Corporations
  • Federal Governmental Agencies
  • State and Local Governmental Agencies
  • Labor Organizations and Entities
  • Association and Affinity Organizations

What you can gain

  • Coordinated billing and plan administration for fully or self-insured customers
  • Single carrier for all product offerings
  • Coordination with Third Party Administrators (TPA
  • Lower clerical expenses
  • Reduced claim exposure
  • Increased accuracy in employee data processing
  • Efficient handling of status changes

What we offer

  • Billing administration for active employees and Cobra-enrollees
  • Collection of premiums and fees
  • Dedicated account manager to assist with administration and answer your questions
  • Easy-to-understand reports for both customers and TPAs

Optional services

  • Disease Management programs
  • Behavioral Health and Employee Assistance programs
  • Wellness programs
  • Self-billing
  • Electronic payment options


Individual Billing and Administration (IBA)

Who it supports

  • COBRA continuees
  • Retirees
  • Surviving spouses
  • Employees on leave or medical continuation

What you can gain

  • Simplified COBRA and special plan/retiree billing
  • Lower clerical expenses
  • Reduced claim exposure
  • Increased accuracy in employee data processing
  • Efficient handling of status changes

What we offer

  • Billing administration
  • Collection of individual premiums
  • Member eligibility data maintenance
  • Dissemination of funds to customers and carriers (including non-Aetna carriers)
  • Dedicated account manager to assist with administration and answer your questions
  • Easy-to-understand reports for both customers and carriers
  • Secure website and interactive voice response for our members

Optional services:

  • COBRA notification
  • HIPAA services
  • COBRA general (new hire) notices
  • EFT (Electronic Funds Transfer) -- payment option available to non-COBRA members
  • COBRA open enrollment coordination and mailing

For more information about Individual Billing Administration from Aetna, call your local Aetna representative.

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