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Why Register?

  • Manage health, life and disability benefits
  • View reports
  • Get forms and plan information
  • Contact your account team
To register, contact your Aetna representative

Middle Market Accounts

Businesses with 51-3,000 employees

Real needs, real solutions

Our products and services work around the clock, so you don't have to.

Pandemic
Prepared for the Pandemic

We are ready to serve our members during a pandemic.  Learn how you can help your employees.
Technology Solutions
Technology Solutions

Find out more about web-based enrollment, eligibility and billing solutions.

Why do businesses choose Aetna?

You prefer the security of an established company, matched with individual attention. We have a group of people focused on you and your employees.

You prefer plans and programs designed with small business in mind.

You want employees to have access to a wide network of doctors, hospitals and other health providers.

You recognize commitment to customer satisfaction.

What we offer

Choice
Choose from a wide range of products and services that fit the needs of your business and your employees. We offer traditional medical plans and consumer-directed plans. Dental coverage. Life and disability coverage. Pharmacy plans. Health and wellness plans. And more.

Experience
We've been in business for 150 years. Longer than gas-powered cars, electricity and basketball. We have teams of people focused on serving your business needs.

Stability
Our nationwide network of health care providers and facilities makes it easy for employees to choose the providers they want, and stay with them.

Cost Control
Our services and programs help control rising health benefits and insurance plans costs. At the same time, we work hard to help every member get healthy and stay that way.

Access
Use our online tools and resources to make everything easier:
• Contact 24-hour customer service
• Check claims online
• Estimate health care costs
• Print temporary ID cards
• Find doctors, hospitals and clinics

Integration
We link medical and disability information to help promote wellness and speed recovery, improving health and minimizing downtime.

Eligibility, enrollment and billing

EZenroll®  - our web-based enrollment application

EZLink™ - our web-based enrollment and billing solution

SecureTransport - allows customers with 125 or more employees to securely send eligibility files to Aetna

COBRA Individual Billing Administration for 300-3,000 employees

For businesses with less than 300 employees, contact us for more information.

Forms and documents

Enrollment Forms by state 
Administration Manuals

Important plan changes on the way

Our health benefits plans are changing to meet federal laws.  Some of the changes include coverage for:

  • Dependents
  • Pre-existing conditions for those under 19
  • Preventive services

We are also making our health benefits plans simpler. This will make it easier for our plan sponsors to choose their plans.

In certain states, we are sending letters to current plan sponsors with 51-99 enrolled employees or 51-124 eligible employees to explain these changes. They will be mailed according to renewal date.

Some states require that we notify members of plan changes before they take effect:

*For Plan Sponsors with October 2011 through December 2011 renewal dates*

Members in Colorado will receive this letter  (PDF, 57 KB). 

*For Plan Sponsors with October 2010 through September 2011 renewal dates*

Members in Kansas, Missouri, New Jersey and Oklahoma will receive this letter  (PDF, 82 KB).

Members in New York will receive this letter  (PDF, 67 KB).

Members in Colorado and Delaware will receive this letter  (PDF, 79 KB).
Legal Notices

Health Care Reform
Health Care Reform
Get answers about health reform and learn how changes may affect businesses.
Healthy Living
Healthy Living