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Why Register?

  • Manage health, life and disability benefits
  • View reports
  • Get forms and plan information
  • Contact your account team
To register, contact your Aetna representative

COBRA

Individual Billing and Administration (IBA)

An efficient way to manage and bill any off-payroll employee you identify who receives benefits from your group plan.

Who it supports

  • COBRA continuees
  • retirees
  • surviving spouses
  • employees on leave or medical continuation


What you gain
 

  • Simplified COBRA and special plan/retiree billing
  • Lower clerical expenses
  • Faster claims handling
  • Increased accuracy in employee data processing
  • More efficient handling of status changes


What we offer

  • Billing administration
  • Collection of individual premiums
  • Member eligibility data maintenance
  • Dissemination of funds to customers and carriers (including non-Aetna carriers)
  • Dedicated account manager to assist with administration and answer your questions
  • Easy-to-understand reports for both customers and carriers
  • Secure website and interactive voice response for our members


Optional services

  • COBRA notification
  • HIPAA services
  • COBRA general (new hire) notices
  • EFT (Electronic Funds Transfer) -- payment option available to non-COBRA members
  • COBRA open enrollment coordination and mailing


For more information about Individual Billing Administration from Aetna, call your local Aetna representative.
 

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