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For Utah members covered under Aetna HMO, Aetna Choice® POS, Aetna Health Network OnlySM, and Aetna Health Network OptionSM:
You may be entitled to coverage for health care services from the following non-participating providers if you live or reside within 30 paved road miles of the listed providers, or if you live or reside in closer proximity to the listed providers than to Aetna participating providers:
If you have questions concerning your rights to see a provider on this list, you may contact Customer Service at the number located on the ID card. If we do not resolve your problem, you may contact the Office of Consumer Health Assistance in the Utah Insurance Department toll free at 1-866-350-6242.Telemedicine
Telemedicine is a method of delivering health care information and services that enable your doctor or other health professional to evaluate, diagnose and treat you remotely by using the latest telecommunications technology. Telemedicine offers numerous benefits as an alternative to traditional in-person medical care. Many specialists and hospitals in the United States use some form of telemedicine. Check with your doctor or medical facility to see if they offer telemedicine services and if they are appropriate for your health care needs.
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