Aetna Teachers Retirement System of Texas (TRS) Contact Us   

Welcome to Aetna's Participating Provider Directory for TRS-ActiveCare

This site has been created especially for TRS-ActiveCare. It provides quick and easy access to provider directories for the medical plans administered by Aetna. You can also view detailed information about a specific provider, such as hospital affiliation, medical school attended, languages spoken and Network Affiliations, by clicking on the Provider Detail link.

Can't find your doctor? Members can nominate a doctor or hospital to be included in the Aetna network by calling TRS-ActiveCare Customer Service at 1-800-222-9205 and speak to an Aetna Concierge, and provide the following information:

Name of provider
Address
Phone number
Provider specialty (For example: Internist, Dermatologist, etc.)

Choosing Your Provider

For 2014, the ActiveCare 1-HD and ActiveCare 2 plans are Aetna Open Access Choice POS II plans which work very much like a PPO Plan. The new plan option, ActiveCare Select, is a network-only plan similar to an HMO. The ActiveCare Select plan only covers care you receive from a network provider. ActiveCare 3 will no longer be available; you will automatically be enrolled in ActiveCare 2 unless you make a new plan selection by August 31, 2014.

Important Note regarding ActiveCare Select
When selecting providers in the ActiveCare Select plan, you must choose a network based on where you live.

Alert Notice -
            STOP-REVIEW- SELECT
The ActiveCare Select plan includes the Aetna Select (Open Access) network and the Aetna Whole HealthSM networks. If you reside in a county linked to the Aetna Whole HealthSM networks as noted on the previous page, you are required to use a provider within the specific networks. If you do not live in one of the counties listed, you must choose from the Aetna Select (Open Access) network. Please carefully select your network.


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Important information for Provider Search users who live in
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California ,
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Colorado ,
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Connecticut ,
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Delaware ,
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Georgia ,
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Illinois ,
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Maine ,
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Maryland ,
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Massachusetts ,
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New Jersey ,
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Ohio ,
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Oregon ,
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Texas ,
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Utah ,
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Vermont or
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Washington .


Terms of Use: By using Provider Search, you acknowledge and agree that Provider Search and all of the data contained in Provider Search belongs exclusively to Aetna Inc. and is protected by copyright and other law. Provider Search is provided solely for the personal, non-commercial use of current and prospective Aetna members and providers. Use of any robot, spider or other intelligent agent to copy content from Provider Search, extract any portion of it or otherwise cause Provider Search to be burdened with unwarranted high access or transaction activity is strictly prohibited. Aetna reserves all rights to take appropriate civil, criminal or injunctive action to enforce these terms of use.

Provider information contained in this directory is gathered from information that we receive from our provider network and updated 6 days per week, excluding Sundays, or interruptions due to system maintenance, upgrades or unplanned outages. This information is subject to change at any time. Therefore please check with the provider before scheduling your appointment or receiving services to confirm he or she is participating in Aetna's network. Participating physicians, hospitals and other health care providers are independent contractors and are neither agents nor employees of Aetna. The availability of any particular provider cannot be guaranteed, and provider network composition is subject to change. Notice of the change shall be provided in accordance with applicable state law.


This information is available for free in other languages. Please call customer service using the number on your ID card/enrollment information.