Aetna
 


 
DocFind

We value your feedback. Please use the form below if you would like to provide comments about Aexcel. For additional information about Aexcel, please visit our public website at www.aetna.com and do a search for "Performance networks." If you wish to register a complaint concerning Aexcel, please reference the Understanding Aexcel brochure for more information.
Important information: The "View Clinical Quality and Efficiency" tab is available only to registered Aetna Navigator® users.
1. What is your overall experience with Aexcel?
  Extremely positive
  Very positive
  Somewhat positive
  Not too positive
  Not positive at all
  Does not apply
 
2. What is the most important reason why you used the "View Clinical Quality and Efficiency" features today?
  To see my doctor's clinical quality and efficiency information
  To see how my doctor's performance compares with other doctors
  To learn more about a new doctor before making a decision to see him/her
  Other
 
3. How useful was the "View Clinical Quality and Efficiency" information?
  Extremely useful
  Very useful
  Somewhat useful
  Not too useful
  Not at all useful
 
4. How did the clinical quality and efficiency information help you make a health care decision?
  Decided to see a certain doctor
  Decided not to see a certain doctor
  Decided to change doctors
  Decided to not change a doctor
 
5. How satisfied are you with the format in which the "View Clinical Quality and Efficiency" information is presented?
  Completely satisfied
  Very satisfied
  Somewhat satisfied
  Not too satisfied
  Not at all satisfied
 
6. How satisfied are you with the content of the "View Clinical Quality and Efficiency" information?
  Completely satisfied
  Very satisfied
  Somewhat satisfied
  Not too satisfied
  Not at all satisfied
 
7. How satisfied are you with the ease of use of "View Clinical Quality and Efficiency" information?
  Completely satisfied
  Very satisfied
  Somewhat satisfied
  Not too satisfied
  Not at all satisfied
 
8. How likely would you be to use "Clinical Quality and Efficiency" information again?
  Definitely likely
  Very likely
  Somewhat likely
  Not too likely
  Not at all likely
 
9. Please share other comments regarding your experience with Aexcel or make suggestions for improvements.
If you want to register a complaint about a doctor, please contact member services at the phone number on your member ID card.
 
10. Please indicate your gender (optional):
 
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11. Please indicate you age (optional):