Welcome to Aetna's Participating Provider Directory for the Employees of Emory
You are currently accessing a web site that is customized for the participants in Emory's medical and dental benefits with Aetna. You may navigate in this custom web site by using the "Back" and "Forward" buttons in your browser.
Through Aetna, Emory currently offers four medical plans; Aetna POS Value, Aetna POS Plus, Aetna High Deductible Health Plan with HSA (HDHP) and a Health Reimbursement Account (HRA).
Aetna also provides two dental plans to Emory employees; the Traditional Dental (PPO) Plan and the Dental Maintenance Organization (DMO) Plan.
If you have any difficulties using this web site or locating providers, please call Aetna's Emory service team at 1-800-847-9026 (8:00 a.m. - 6:00 p.m., Eastern Standard Time).
Note: If you conduct a provider search on Aetna's public DocFind, you will be accessing all of Aetna's products and networks, which will not include the CORE network for Emory.
To begin a provider search, click on the Enter DocFind button below, and follow the screen prompts.
Please use the links below to access some important information:
Aetna Navigator™ - Search, review or change your PCP, review claims, review Explanation of Benefits, order new ID cards, and many other features
Forms - Use this claim form to submit your medical expenses.
Forms - Use this claim form to submit your traditional dental expenses.
Forms - Use this form if you are enrolled in the Health Savings Account (HSA) and want to rollover funds from another Health Savings Account (HSA) or Medical Savings Account (MSA).
Forms - Use this form when you want to close your Health Savings Account.
Aetna Value-Added programs - Learn more about Aetna's value-added programs and services, including Simple Steps to a Healthier Life®.
The data on this web site is for informational purposes only. For additional information about your Aetna health plan, including benefits coverage, please refer to the employee booklet available from your employer.
Important information for DocFind users who live in California, Massachusetts, Texas or Washington.
Terms of Use: By using DocFind, you acknowledge and agree that DocFind and all of the data contained in DocFind belongs exclusively to Aetna Inc. and is protected by copyright and other law. DocFind is provided solely for the personal, non-commercial use of current and prospective Aetna members and providers. Use of any robot, spider or other intelligent agent to copy content from DocFind, extract any portion of it or otherwise cause DocFind to be burdened with unwarranted high access or transaction activity is strictly prohibited. Aetna reserves all rights to take appropriate civil, criminal or injunctive action to enforce these terms of use.
DocFind is updated three times a week. Updated information appears every Monday, Wednesday and Friday morning. Participating physicians, hospitals and other health care providers are independent contractors and are neither agents nor employees of Aetna. The availability of any particular provider cannot be guaranteed, and provider network composition is subject to change. Notice of the change shall be provided in accordance with applicable state law.
