With an Aetna health benefits plan, you have many ways to access to the information you need to make smart health care decisions.
To speak with a representative, call 1-800-445-5302. Our representatives can help:
Secure Member Website
- Answer questions about benefits coverage
- Find network providers
- With ID card requests and claim inquiries
On your Aetna Navigator® website, you will find:
You can do it online — 24 hours a day, 7 days a week — from wherever you have Internet access.
- Health information – To learn about various diseases and conditions
- Cost information – To become an informed consumer
- Personalized tools – To help you better manage your health
- Financial tools – To help you spend your health care dollars more wisely
- Contact Us button – To send a secure e-mail to Member Services
To reach an Informed Health® Line Nurse, please call 1-800-270-2386 — anytime, 24/7.