Career Types

Finding the cure for the common healthcare system

Aetna is about more than just doing a job. This is our opportunity to re-shape healthcare for America and across the globe. We are developing solutions to improve the quality and affordability of healthcare. What we do will benefit generations to come. We care about each other and our customers. We are inspired to make a difference, and we are committed to integrity and excellence. Together we’ll empower people to live healthier lives.

Aetna is an equal opportunity and affirmative action employer- People of Color, Women, Veterans, and Individuals with Disabilities.

Job Types

Actuarial

Actuaries are our financial architects. They protect the company's financial integrity and long-term success. They balance reserve and risk management practices, product designs and pricing. Actuaries are responsible for anticipating and recognizing matters that could affect financial integrity. We count on them to provide sound, unbiased reports.

Actuarial opportunities

Opportunities include, but are not limited to:

• Actuary I
• Actuary II
• Actuarial Analyst
• Actuarial Consultant
• Actuarial Technician
• Actuarial Manager
• Senior Actuarial Consultant
• Actuarial Team Lead

What's required

• Strong analytical, critical thinking and communication
  skills
• Demonstrated leadership and initiative

Credentialed and non-credentialed positions are available. See job descriptions for more specific requirements.

Interested in learning more about the people who work in this area at Aetna? Read an employee's profile.

Behavioral Health


Do you want to make a lasting impact on others? Are you looking for a job with dependable hours? Do you want to soar as a professional? Aetna may be the right place for you.

At Aetna, we appreciate the difference that behavioral health professionals make in the lives and well-being of our members. We promote career development by offering continuing education, licensure reimbursement and additional certifications.

Behavioral Health opportunities

• Disease Management Care Manager
• Concurrent Review Care Manager
• Precertification Case Manager
• Outpatient Case Manager
• Intensive outpatient Case Manager
• Care Planner - Non-licensed
• Care Associate - Non-licensed

What's required

Each opportunity has a specific—and often unique—set of requirements. In general, most Care Manager positions require active clinical licensure (LCSW, LSW, LPC, RN, PhD, PsyD). They also require:

• Three to five years of experience in a clinical setting
• Excellent communication skills
• Computer literacy
• Working in or with managed care (preferred but
   not required)

Claims and Customer Service

Our customer service and claim areas are the important first line of contact with customers. They work with members, doctors and employer groups (companies) to help them better understand our products and services. They process claims timely and accurately. They provide a human connection when it is needed most. Our customer service team consists of talented, dedicated people with the skills to make a difference in the lives of our customers.

The setting is fast paced, and customer satisfaction is a top priority. People who thrive in our organization can handle multiple tasks while maintaining a positive and professional attitude.

Our work environment is engaging and diverse. Employees are encouraged to satisfy professional ambitions, take pride in their contributions and share in our success.

Claims and Customer Service opportunities

• Customer Service Representatives
• Claim Benefits Specialists
• Service Consultants
• Supervisors/Team Leaders

What's required 

Customer Service
• Call center or telephone customer service experience
  (most positions)
• Strong communication and problem-solving skills
• Computer knowledge and experience
• A two-year college degree is preferred, but not required,
  depending on experience.

Claims
• Problem-solving skills and the ability to work in a
   production environment (most positions)
• Computer knowledge and experience
• A two-year college degree is preferred, but not required,
  depending on experience.

Interested in learning more about the people who work in this area at Aetna? Read an employee's profile.

Finance

Finance 

The Finance Department works with business units and corporate groups to help Aetna meet its financial responsibilities. These include:

• Supporting sustained profitable growth
• Managing costs
• Forecasting accuracy and capital management
• Maintaining a strong financial control environment

Finance opportunities

As an employee in the finance area, you would be part of a diverse and knowledgeable team. Finance employees are found in several areas:
• Actuarial
• Procurement
• Tax

What’s required

You'll find a variety of opportunities, each with specific qualifications. In general, the department looks for:
• A Bachelor’s degree in finance, accounting, economics,
  math or other related field
• A GPA of 3.0 or above
• Strong problem-solving skills
• Strong communication and interpersonal skills
• The ability to work both independently and in a team
  environment
• Computer skills, especially proficiency with Microsoft
  Office products

Global Opportunities 

Aetna International provides tools, programs and services designed to give our members access to the highest quality health care, anywhere in the world.

We offer flexible plans for expatriates and global employers. Aetna International is one of the industry's largest U.S.-based international benefits providers. We serve more than 400,000 members worldwide. They live or travel in more than 100 countries.

Aetna International offers products and programs for a variety of organizations throughout the United States, Europe, Asia, the Middle East and Africa.

What's required

For specific requirements, please review individual job listings.

 

Health Informatics

We look at our experiences with health outcomes and health care costs to find ways to improve our business, help our customers and help our members. The health informatics team supports business questions and decisions in many fields, including:

• Population health management
• Health and economic outcomes
• Quality of care
• Program and product design
• Provider network design

Health Informatics opportunities

• Informatics Analyst
• Sr./Lead Informatics Analyst
• Sr. Informatics Consultant
• Informatics Manager
• Sr. Informatics Manager
• Informatics Head

What's required

Health informatics positions require advanced technical, analytic and consultative skills. Some positions require specific software skills, such as SAS, SQL, Access, and Excel.

Applicants should have an understanding of:

• Epidemiology
• Health care benefits
• Health care financing
• Health care delivery
• Health data information systems

For more specific requirements, please review individual job listings.

Interested in learning more about the people who work in this area at Aetna? Read an employee's profile.
 

Human Resources

Our Human Resources team recruits, supports, develops, trains and motivates our workforce. We seek to build and maintain a high-performing, inclusive work environment. Our team has earned industry and media recognition for our efforts.

Responsibilities include:

• Delivering payroll services, benefits and wellness
  programs
• Providing consultation in change management, talent
  recruiting, organization design, and performance
• Promoting and enforcing compliance with relevant laws,
  regulations, requirements and policies

Human Resource opportunities

• Payroll
• Employee Relations
• Executive Staffing
• Organizational Development
• Benefits
• Compensation
• Employee Fitness and Wellness
• Human Resources Business Partner
• Talent Acquisition
• Human Resources Compliance

What's required

For specific requirements, please review individual job listings.

 

Information Technology  

We aim to provide the products, information and services that help lead healthier lives. To succeed, we need people who can take advantage of technology to set us apart from our competitors.

Aetna Information Services' (AIS) helps us grow profitably and become the industry leader through technology. We work with our constituents to improve process and performance using a superior delivery capability and robust enterprise architecture. There are many opportunities at Aetna to explore.

Information Technology opportunities:

• Application Development Programmer
• Application Architect
• Database Analyst/Programmer
• Project Management
• Quality Assurance Analyst
• Systems Engineer/Designer

What's required

• Creativity, innovation
• Results-driven thinking
• Critical thinking skills
• Collaboration
• Expertise in any of the following:
       - Software Development Lifecycle (SDLC)
       - Application Development and Design
       - Enterprise Architecture
       - Java, J2EE, .NET, Mainframe technologies
       - Infrastructure and networking solutions
       - Database administration/analysis
       - Project management
       - Delivery management

We offer a variety of opportunities. Each has specific requirements. Please read the job listings that you are interested in to find out what is required.

Interested in learning more about the people who work in this area at Aetna? Read an employee's profile

Marketing Communications

Marketing Communications professionals reach out to our many audiences: members, plan sponsors, doctors, employees and the media. Our writers and graphic designers inform, persuade and motivate with their art. Marketing Communications professionals work with both print and electronic materials. We strive for cost effective, high-quality communications that improve health literacy.

Our materials aim to:

• Improve the awareness and understanding of what we do
• Create a positive image for our company and products
• Increase customer retention and sales

Opportunities in communication

• Advertising
• Design
• Marketing Communications
• Internal/External Communications
• Community Relations

What's required

Skills in:

• Microsoft Office
• Oral communication
• Preparing and giving presentations
• Writing
• Editing
• Proofreading

For specific requirements, please review individual job listings.

Nursing 

You can do it all at Aetna: Redefine healthcare, help others, grow your career. Think Aetna – Expand your clinical knowledge while partnering with providers to help our members live healthier lives.

Watch the following videos to learn more about the work Aetna nurses do and the differences they make in our community:
Aetna Nurses making a difference 
Aetna Nurses at Work 


If you’re looking for a career with flexibility and an opportunity to excel as a professional, you’ve found the right place. We appreciate the differences that nurses can make in people’s lives. We promote career development through continuing education, licensure reimbursement, case management certification and more.

Let us invest in you through training and professional development unique to the Aetna Way


Nursing opportunities:


• Utilization Nurse Consultant - RN
• Health Coach Consultant - RN
• Appeals Nurse Consultant - RN
• Quality Management Nurse Consultant-RN
• Case Manager--RN
• Nurse Educator--RN
• Utilization Management  Nurse Associate—LPN/LVN
• Health Coach Associate–LPN/LVN
• Appeals Nurse Associate-LPN/LVN
• Quality Management Nurse Associate-LPN/LVN

 
For more information, see our Aetna nurse frequently asked questions  (PDF)

Interested in learning more about the people who work in this area at Aetna? Read an employee's profile

 

Pharmacy

Pharmacy Mail-Order Delivery 

Delivering prescriptions to our members' front doors is just one of the ways we make life easier for them. Pharmacy mail-order delivery is a convenient, cost-saving 24/7 service. It helps people get the medicines they need, when they need them. We process, fill and dispense prescriptions, using professional expertise and guidance. We also keep delivery systems and processes running smoothly.

Pharmacy opportunities

• Pharmacists
• Pharmacy Operations
• Pharmacy Administration
• Pharmacy Maintenance & System Administration
• Pharmacy Operations Management

What's required

• Pharmacist degree & licensure (Pharmacist positions)
• Attention to detail
• Communicating for impact
• Creating accountability

For specific requirements, please review individual job listings.

Sales & Distribution Management

Sales and Distribution Management professionals help us build business in a number of specialized market areas. Their goal is to meet customer needs, while helping people make better decisions about their health and health care spending. 

Sales opportunities vary from individual contributor roles, such as Sales Support, Account Management and Account Executive, to Management-level positions.   You may find these various job functions within the areas outlined below.

• Sales and Service
• Sales Support
• Distribution Channel Management
• Account Service
• Consumer Markets Sales and Service
• Middle Markets Sales and Service
• Specialty Products Sales and Service
• National Accounts Sales and Service
• Group Insurance Sales and Service

What’s required

• Ability to manage Aetna’s sales, service and retention
  efforts to achieve disciplined and profitable growth
• Experience in developing and maintaining strong
  business relationships (including relationships with
  agents, brokers, benefits consultants, etc.)
• Ability to execute seamless product administration and
  service delivery

See job descriptions for more specific requirements.

Ainterested in learning more about the people who work in
this area at Aetna? Read employee profiles.

Underwriting

Underwriters are at the "hub" of our business. Underwriters work with multiple areas within the company, including marketing and operations staff. They provide valuable, ongoing financial case management to our corporate customers. We rely on underwriters to determine accurate and acceptable rates and fees for clients.

As an Aetna underwriter, you will assess financial risk on a case-level basis for both new and renewal business. Working with our field staff and customers, you'll negotiate rates that are profitable and that meet our customer’s financial needs. You'll deliver high-quality products, such as financial accounting packages, proposals, claims projections, funding evaluations and group health plan and renewal packages.

Underwriting opportunities

• Underwriting Support Analyst
• Underwriting / Sr Underwriting Analyst
• Underwriting  / Sr Underwriting Consultant
• Medical Underwriting Technician
• Medical Underwriter
• Underwriter
• Underwriting Technical Lead
• Underwriting Unit Lead
• Underwriting Manager

What's required

A variety of underwriting opportunities exist, each with a specific and often unique set of requirements. In general, most of our underwriting positions require:

• B.S./B.A degree or equivalent work experience in business
  administration, mathematics, economics, finance or a
  related field
• Strong communication, critical thinking, analytical and
  decision-making skills
• Familiarity with managed care products and services
  (preferred)

 

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