When individuals and employers choose Aetna, they become part of a company founded nearly 160 years ago and that today is firmly rooted in a value system centered on the customer. Our core beliefs are focused on excellence and accountability, quality service and value, integrity, and employee engagement. We take these attributes seriously because we protect the health and financial security of 36.1 million unique members. These attributes challenge us to act responsibly and with integrity as we work to make a difference for those we serve. They are deeply embedded in our culture, helping to keep the focus on the people who use our services; and they inspire a high standard of excellence that our 34,000 employees strive to meet or exceed every day.
We are committed to providing high-quality service and finding ways to innovate to help our customers. At Aetna, we also know that true leaders have a responsibility to make a lasting difference. That’s why we have a strong, sustained commitment to corporate responsibility. It means that we are working hard to improve health care access and affordability through public policy solutions, improving the quality of communities across the country through philanthropy, and achieving sustainability through environmentally responsible operations and practices.
