In recent years, our customer-focused business strategy has enabled us to create value for the people who use our services in ways we might not have imagined even 20 years ago. As one of the country’s largest health insurers, we no longer “just” process claims and perform transactions. Instead, investments in disease management, targeted products and services, and technology have broadened the value we bring to the people who use our services.
We are investing in initiatives today that are intended to create health care solutions for the future. Aetna provides quality service and value to our customers through innovative products and technological solutions that are helping to meet very specific business needs. We are constantly looking toward the future and anticipating customers’ needs to ensure that we continue to create value for them.
