Ron Williams, Chairman and Chief Executive Officer :

Hi. I’m Ron Williams, Chairman and CEO of Aetna.

Welcome to our 2009 Annual Report.

Our theme this year is “Creating Value, Shaping the Future.” That’s what we focus on each day – helping our members and customers with the challenges that they face, and looking ahead to how we can improve the health care system for their benefit.

We’ve asked a few Aetna employees to act as your guides on the site. They represent our 34,000 employees who, every day, demonstrate their ability to focus on meeting and exceeding the expectations of our customers.

Thank you for your continued support.

Aetna 2009 Annual Report - creating value, shaping the future